Effective Date: 1/1/18
Last Updated: 3/31/26
JARS Digital, LLC (“JARS Digital,” “we,” “us,” or “our”) respects your privacy and is committed to protecting personal information. This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you visit our website, communicate with us, become a client, use our services, or otherwise interact with JARS Digital.
This Privacy Policy applies to jarsdigital.com and to personal information we process in connection with our digital marketing, HubSpot, marketing automation, CRM, revenue operations, analytics, dashboard, AI consulting, content, advertising, and demand generation services.
JARS Digital provides B2B marketing and growth services, including HubSpot automation, HubSpot revenue operations, HubSpot AI services, marketing automation, and related digital marketing services.
JARS Digital is a U.S.-based B2B digital marketing and growth consultancy.
JARS Digital, LLC
1800 Camden Road
Suite 107-38
Charlotte, NC 28203
United States
Email: jspooner@jarsdigital.com
Phone: +1 704-802-1382
For purposes of privacy and data protection laws, including the UK General Data Protection Regulation (“UK GDPR”), the EU General Data Protection Regulation (“EU GDPR”), and other applicable laws, JARS Digital may act as either:
a. A controller, when we determine how and why personal information is processed for our own business purposes, such as operating our website, responding to inquiries, marketing our services, managing client relationships, and running our business; or
b. a processor, when we process personal information on behalf of a client and according to the client’s documented instructions, such as when we manage or access CRM data, advertising platform data, marketing automation data, analytics data, dashboard data, or other client systems as part of our services.
JARS Digital does not sell, rent, trade, or share client data with third parties for their independent marketing, advertising, or commercial use.
When we access, manage, or process client data, we do so only to:
provide contracted services;
follow the client’s documented instructions;
operate, maintain, or secure client-approved systems;
work with approved vendors and service providers who help us deliver services;
comply with applicable law;
protect our legal rights; or
support security, fraud prevention, troubleshooting, or service continuity.
Client data remains the property of the client. JARS Digital uses client data only for the purposes of delivering services or as otherwise authorized by the client.
We may collect personal information directly from you, automatically through our website, from clients, from third-party platforms, or from publicly available business sources.
3.1 Information You Provide to Us
We may collect information you choose to provide, including:
name;
business email address;
phone number;
company name;
job title;
website URL;
company information;
information submitted through website forms;
information provided when scheduling a meeting;
information shared during sales, onboarding, consulting, strategy, training, or support conversations;
billing and business contact information;
proposal, contract, and project-related information;
messages, emails, or other communications you send to us; and
any other information you choose to provide.
3.2 Information Collected Automatically
When you visit our website, we may collect certain technical and usage information, including:
IP address;
browser type;
device type;
operating system;
pages visited;
referring URLs;
access times;
general location information;
website usage and interaction data;
cookie identifiers; and
analytics or tracking information.
This information helps us operate the website, improve performance, understand how visitors use the site, and evaluate marketing effectiveness.
3.3 Client-Provided and Client-System Data
When providing services to clients, we may access or process information in client systems, including:
CRM records;
marketing contact lists;
sales pipeline data;
lead and prospect information;
customer information;
website analytics;
advertising account data;
campaign performance data;
form submissions;
email marketing data;
HubSpot, Google, Meta, LinkedIn, or other platform data;
dashboard and reporting data;
business intelligence data;
workflow and automation data;
meeting notes, strategy documents, or project information; and
other information the client makes available to us.
Clients are responsible for ensuring they have the necessary rights, notices, consents, and lawful bases to provide personal information to JARS Digital.
We may use personal information to:
respond to inquiries;
schedule meetings or calls;
provide proposals, audits, strategy recommendations, and service information;
deliver digital marketing, HubSpot, CRM, marketing automation, paid media, SEO, dashboard, AI consulting, analytics, content, and demand generation services;
manage client relationships and projects;
configure, analyze, or optimize marketing and sales systems;
prepare reports, dashboards, campaign analysis, and performance recommendations;
operate, monitor, secure, and improve our website;
send business and marketing communications where permitted by law;
personalize communications and user experience;
manage billing, payments, and accounting;
enforce contracts and protect our legal rights;
prevent fraud, misuse, or security incidents;
comply with legal, tax, accounting, and regulatory obligations; and
fulfill any other purpose disclosed at the time information is collected.
Where UK GDPR, EU GDPR, or similar data protection laws apply, we rely on one or more of the following legal bases.
Consent
We may process personal information when you have given consent, such as when you opt in to certain marketing communications or consent to non-essential cookies.
Contract
We may process personal information when necessary to perform a contract, prepare a proposal, respond to a request, provide services, manage a client relationship, or take steps before entering into a contract.
Legitimate Interests
We may process personal information where necessary for our legitimate business interests, provided those interests are not overridden by your rights and interests. These interests may include:
operating and improving our business;
communicating with business contacts;
marketing our B2B services;
analyzing website and campaign performance;
securing our website, systems, and services;
managing client relationships;
developing and improving services;
preventing fraud or misuse; and
protecting our legal rights.
Legal Obligation
We may process personal information when necessary to comply with legal, tax, accounting, regulatory, or compliance obligations.
Client Instructions
When we process personal information as a processor on behalf of a client, we process that information according to the client’s documented instructions and applicable contract terms.
We do not sell client data. We do not share client data with third parties for their independent marketing or commercial use.
We may share personal information only in limited circumstances, including the following.
6.1 Service Providers and Vendors
We may share personal information with trusted service providers who help us operate our business and deliver services, such as:
website hosting providers;
CRM platforms;
marketing automation platforms;
analytics providers;
advertising platforms;
email and communications tools;
scheduling platforms;
payment processors;
cloud storage providers;
dashboard and reporting tools;
project management tools;
AI-enabled business tools;
IT and security providers;
legal, accounting, tax, or compliance advisors; and
other vendors reasonably necessary to deliver our services.
These providers are authorized to process information only as needed to provide services to us or our clients and are expected to protect information appropriately.
6.2 Client-Directed Sharing
When we work on behalf of a client, we may share, transfer, import, export, connect, or disclose data as instructed by the client. This may include connecting CRM, advertising, analytics, email, dashboard, automation, or reporting platforms.
6.3 Legal and Compliance Purposes
We may disclose information when required or permitted by law, regulation, court order, legal process, government request, or professional obligation.
6.4 Protection of Rights and Security
We may disclose information where necessary to protect JARS Digital, our clients, users, systems, property, legal rights, or the security and integrity of our services.
6.5 Business Transfers
If JARS Digital is involved in a merger, acquisition, restructuring, financing, sale of assets, or similar transaction, information may be transferred as part of that transaction, subject to appropriate confidentiality protections.
When JARS Digital is granted access to client systems, platforms, accounts, or data, we follow these principles:
access is limited to authorized personnel, contractors, and approved service providers who need access to perform the services;
client data is used only to deliver services, follow client instructions, or fulfill legal or contractual obligations;
client data is not sold, rented, traded, or shared for unrelated third-party marketing;
access credentials should be shared using secure methods whenever reasonably possible;
client data is protected using reasonable administrative, technical, and organizational safeguards;
client data is retained only as long as reasonably necessary for the services, legal obligations, backup requirements, dispute resolution, or legitimate business records;
access is removed, returned, deleted, or deidentified at the end of an engagement upon reasonable request, subject to legal, operational, backup, and recordkeeping needs;
security incidents involving client data are reported as required by law and applicable contract terms; and
JARS Digital will reasonably assist clients with data access, deletion, correction, export, objection, restriction, or similar privacy rights requests where required and within our control.
Because JARS Digital serves clients in the United Kingdom and may also serve clients in the European Economic Area, certain engagements may involve personal information subject to UK GDPR, EU GDPR, or related data protection laws.
Where JARS Digital processes personal information on behalf of a UK, EU, EEA, or Swiss client, the client is typically the controller and JARS Digital is typically the processor unless otherwise agreed in writing.
Where required, JARS Digital is willing to enter into a Data Processing Addendum that addresses:
subject matter and duration of processing;
nature and purpose of processing;
categories of personal data;
categories of data subjects;
documented instructions;
confidentiality;
security measures;
subprocessors;
assistance with data subject requests;
assistance with security and breach obligations;
deletion or return of data;
audit and cooperation rights; and
international transfer safeguards.
UK GDPR requires specific terms in controller/processor contracts, including processing on documented instructions, confidentiality, security, subprocessor controls, assistance with data subject rights, end-of-contract provisions, and audit/cooperation rights.
JARS Digital is based in the United States. If you are located in the United Kingdom, European Economic Area, Switzerland, or another jurisdiction outside the United States, your personal information may be transferred to, accessed from, stored in, or processed in the United States or other countries where we or our service providers operate.
Where UK GDPR, EU GDPR, Swiss data protection law, or similar laws apply, we rely on appropriate safeguards for international transfers where required.
These safeguards may include:
the UK International Data Transfer Agreement;
the UK Addendum to the EU Standard Contractual Clauses;
the EU Standard Contractual Clauses;
adequacy decisions;
transfer risk assessments;
data processing agreements; or
other lawful transfer mechanisms.
The ICO identifies the UK International Data Transfer Agreement and the UK Addendum to the EU Standard Contractual Clauses as standard data protection clauses available for restricted transfers under UK GDPR.
When we process personal information on behalf of a client, we follow the client’s documented instructions and use appropriate contractual, technical, and organizational safeguards designed to protect transferred personal information.
Our website may use cookies, pixels, tags, scripts, and similar technologies to:
operate the website;
remember preferences;
understand website usage;
measure marketing performance;
improve user experience;
analyze traffic;
support advertising and retargeting;
evaluate campaign effectiveness; and
improve our services.
Where required by law, we will request consent before using non-essential cookies or tracking technologies.
You can control cookies through your browser settings and, where available, through our cookie consent tools. Disabling cookies may affect website functionality.
We may send marketing communications to business contacts where permitted by law. These communications may include information about JARS Digital services, resources, insights, events, or related business topics.
You may unsubscribe from marketing emails at any time by using the unsubscribe link in the email or by contacting us at jspooner@jarsdigital.com.
Even if you opt out of marketing communications, we may still send non-marketing messages related to active services, transactions, contracts, billing, security, legal matters, or client relationship management.
JARS Digital may use AI-enabled tools to support marketing strategy, research, analysis, content development, workflow development, HubSpot and CRM strategy, campaign planning, reporting, dashboards, training, or other services.
We do not knowingly submit client confidential information or personal information to public AI tools in a way that allows the provider to use that information to train public models, unless the client has authorized that use or the tool is governed by appropriate enterprise, contractual, or privacy protections.
We do not use automated decision-making that produces legal or similarly significant effects about individuals unless disclosed separately and permitted by applicable law.
We retain personal information only as long as reasonably necessary for the purposes described in this Privacy Policy unless a longer retention period is required or permitted by law.
Retention periods may depend on:
the nature of the information;
the reason it was collected;
contract requirements;
client instructions;
legal, tax, accounting, or reporting obligations;
security and fraud prevention needs;
backup and disaster recovery requirements;
dispute resolution needs;
legitimate business records; and
whether deletion, correction, or restriction has been requested.
When we process client data as a processor, we retain, return, delete, or deidentify that data according to the applicable client agreement, Data Processing Addendum, statement of work, or documented client instruction, subject to legal, operational, backup, and recordkeeping requirements.
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, use, disclosure, alteration, loss, or destruction.
These safeguards may include access controls, confidentiality obligations, account permission management, secure systems, vendor review, credential management, backup practices, and other measures appropriate to the nature of the information and services involved.
No method of transmission or storage is completely secure. We cannot guarantee absolute security, but we work to protect personal information using safeguards appropriate to the risks.
Depending on your location and applicable law, you may have rights regarding your personal information, including the right to:
request access to your personal information;
request correction of inaccurate or incomplete information;
request deletion of your information;
request restriction of processing;
object to certain processing;
withdraw consent where processing is based on consent;
request data portability;
opt out of marketing communications;
opt out of certain cookies or tracking technologies; and
lodge a complaint with a data protection authority.
To exercise your rights, contact us at jspooner@jarsdigital.com.
We may need to verify your identity before responding to certain requests.
If we process your information on behalf of a client, we may refer your request to that client or assist the client in responding, depending on our role and contractual obligations.
If you are located in the United Kingdom, European Union, European Economic Area, or Switzerland, you may have additional rights under applicable data protection laws.
You may contact us at jspooner@jarsdigital.com to exercise your rights or ask questions about our data practices.
If you are located in the UK, you also have the right to lodge a complaint with the UK Information Commissioner’s Office. If you are located in the EU or EEA, you may lodge a complaint with your local supervisory authority.
We encourage you to contact us first so we can try to resolve your concern.
Our website and services are intended for business users and are not directed to children. We do not knowingly collect personal information from children under 16.
If you believe a child has provided personal information to us, please contact us and we will take appropriate steps to delete it.
Our website and services may link to or integrate with third-party websites, platforms, tools, or services. We are not responsible for the privacy practices, content, or security of third parties.
We encourage you to review the privacy policies of any third-party websites or services you use.
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last Updated” date.
If we make material changes, we may provide additional notice where required by law.
If you have questions about this Privacy Policy, our privacy practices, or how we handle personal information, contact us at:
JARS Digital, LLC
1800 Camden Road
Charlotte, NC 28203
United States
Email: jspooner@jarsdigital.com
Phone: +1 704-802-1382
